Basics Of Multi Line Commercial Phone Systems

While most commercial phone systems offer standardized features such as voice mail, call forwarding, transferring and hold music, not all are created equal. Your business' reputation will depend heavily on the quality of your phone system, and it could be quite telling when judging how your business is today and will be tomorrow.

If your company has a very small number of employees, a KSU-less system might be the right choice. You still get a lot of features even if you don't pay as much here as you would for other phone systems. KSU-less phones are not tied together in the sense that traditional phone systems are. The commercial phone system's features are coursed through the handset, and not through the central control unit, as it is with traditional phones.

If your company has more employees and more capital, a key system would work just fine, with even more features and ability to expand up to 35 handsets. The key system is perfect for businesses with about 25 to 35 employees because it makes for easier management of the phone network, including inbound and outbound calls. In recent years, key systems have become so advanced that many rival PBX systems in terms of standard features and customization.

For large companies with over 35 to 40 employees, a PBX system is the way to go. You can customize a PBX system in more ways than you could a key system, and the standard features are normally quite numerous. A PBX central terminal controls all phone systems in the same manner that a key system does, but can do so for a substantially greater number of phones. The features of a PBX phone system are all necessary for standard phone operations in a large company. PBX systems are highly programmable and can be configured to meet the individual needs of any business. The only downside to PBX systems is the overall expense compared to key systems and KSU-less systems. Still, if your business needs over 35 handsets or may in the future, PBX is your only choice.

Choosing the ideal phone system for your business is very simple ? you just need to know how many lines and extensions you need. Lines are the number of outside phone lines your phone system can simultaneously connect to. As for extensions, these would be necessary to connect for every handset that needs to have access to the phone system. Knowing both can give you an idea of which phone system is right for your business.

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